Frequently Asked Questions

After Sale Support

The after sale support is limited for a period of one year from the date of initial installation. However, the software is licensed with unlimited validity and you can continue using it.

The software has an in-built feature for checking for the latest version of the software and updating itself automatically. For this internet connectivity is essential on the system. There is also a system in place for off-line updates in the absence of internet connectivity.

We have a centralized helpdesk to provide support to all users of ChequeMan. We make effective use of phone & email for sorting out any operational and / or data related issues. For extreme circumstances, we make use of remote desktop (Team Viewer) to directly access your system and provide you a solution.

For the convenience of all users, a simple to understand User Manual and a Video Tutorial has been provided for easy understanding.

How to buy the software

ChequeMan is currently priced at Rs. 4,000 (including all taxes) and is delivered without any additional cost anywhere in India.

The licensed software has unlimited validity for use which is only limited by change in technology.

Software Feature

Each software license is for only one computer system. To install in additional computer systems, you will need to purchase additional software licenses.

ChequeMan has the interface of importing data from Excel worksheets for printing of cheques. The format for the excel sheet is provided within the software. You can export data in excel using Tally, ERP or any other software and import the same in ChequeMan for cheque printing.

Yes, ChequeMan has a simple method for preparing and printing EMI cheques. You need to define the Payee, Amount, No. of EMIs and its frequency (monthly, quarterly, etc.). The EMI cheques with incremental dates are automatically prepared and you can go ahead with the printing. To prepare 24 – 36 cheques, the entire process should take less than five minutes.

No, ChequeMan does not have any direct interface with any ERP or accounting systems. However, from any of these software, data may be exported to Excel and thereafter, Chequeman has the provision to interface with Excel to import data for cheque printing.

ChequeMan will work on MAC only if it is configured to run windows applications. Currently, the software is not compatible to the MAC OS environment.

ChequeMan is not a machine. It is a software that is installed on most Windows based Computer System. It used the usual Laser / Inkjet printers to print cheques and reports.

Trial version

The trial version of ChequeMan has all features of the licensed version except that it would allow you to print only up to (20) twenty cheques. There is no time limit in terms on number of days for using it.

Yes it is very much possible. Just backup the data of the trial software. Once you install the licensed version, simply restore back the backed up data of the trial version into the licensed software. The data is transferred.

The trial version of ChequeMan has all features of the licensed version except that it would allow you to print only up to (20) twenty cheques.

For simple visual explanation on the usage of the software, an interactive video tutorial has been prepared. This will help in easy understanding of the software and its features and can be viewed at your own leisure. Our endeavour has been to reduce / eliminate the human interface for providing training through this tutorial.

Troubleshooting

Normally most printers support cheque sized papers. There are some printers that do not support cheque sized paper and as such, these printers may prompt the message ‘out of paper’ as it cannot sense the paper. On such printers, you cannot print cheques using the standard cheque leaves. On some printers there are multiple paper feeding options, wherein the cheque sized paper is possible to feed from one of the feeding options. As an example, in many HP Laser Printers, the paper tray does not allow cheque size paper but the same can be fed in through the alternative option of manual paper feeding that is available. It is advisable to check the printer documentation or do let us know the printer details, the ChequeMan team can make an effort to find it out.

Yes, the software will be installed on the computer again. Just follow the usual steps for installation whether it is offline or online registration.

Follow the steps below to sort out most of the printing issues:

First it is important to check whether your printer supports printing on Cheque sized paper. Normally most A4 sized Laser & Inkjet printers support it. Quite a few Dot Matrix printers do not support.

While printing, make sure that the cheque leaf is placed in the printer sideways (i.e. height will be placed and the printer will pull the width). Further, it is to be ensured, that the cheque is placed with the support on both its sides. You will have to slide the support(s) accordingly, so that the cheque leaves have proper supported passage while entering the printer.

Different printers have their own printing methodologies. Go to Preferences – Printer Setup and follow instructions to set up your printer for proper printing through ChequeMan.

You will have to first uninstall the software from the existing computer system. This can be done through the Window - Control Panel using Add / Remove Programs. While doing this make sure the internet connectivity is available on the system. After successfully removing / uninstalling ChequeMan, you can use the same Serial No. for installing again on a different computer system.

At the time of uninstalling, if internet connection is not available, you will be provided with a number for uninstallation. You will need to speak to our Support team keeping this number handy so that the process could be completed and subsequently, you could proceed to install on another system.

Using Software

ChequeMan can print cheques only on the standard cheque leaves that are provided by the banks on bound cheque books. It cannot print on cheques that are on continuous stationary.

Yes, you may print post-dated cheques. While preparing cheques, the default date is the current date. This date is placed by default for each cheque in the grid. This default date could be changed to any future or earlier date. Moreover, this default date that appears against each cheque, may also be changed on the grid to any future or earlier date.

Yes, you can print multiple cheques in one go. This is one of the key features of ChequeMan. However, the limitation is a maximum of 50 cheques together or the number of available cheque leaves in the selected Cheque Book, whichever is lower.

There are three simple alternative ways in which the cheque designs could be setup.

Ready to use pre-formatted cheque formats are available on our web library which can be pulled into the software by selecting the Design Code. Once downloaded, just save the design and you are ready to use. For this you will require the internet connectivity.

Alternatively, you could scan the cheque leaf (the image should be trimmed on all sides to ensure that no extra space appears beyond the actual cheque area), and the same can be imported into the design template. After importing, the cheque image would be visible on the screen and now use the mouse to place the printing components by the drag & drop method. After placing it at the right place, stretch these components to cover the horizontal length of the printing area.

In case scanned image of the cheque leaf is not available, on the Cheque Design Template, the print components are to be placed by measuring the distances from the top and left side of the cheque leaf and the total width.

It is not required. Payee Names are automatically created as and when you enter these at the time of preparing the cheques. However, if you desire, you may create the Payee Names in advance.

The cheque numbers are defined once you enter the cheque book details. While preparation cheques, you need to select the cheque book. The grid that follows contains all the available cheque numbers sequentially for that cheque book. You need to just enter the other relevant information against the cheque number. As such there is no need to enter the cheque number.

The cheque numbers are defined once you enter the cheque book details. While preparation cheques, you need to select the cheque book. The grid that follows contains all the available cheque numbers sequentially for that cheque book. You need to just enter the other relevant information against the cheque number. As such there is no need to automatically increment the cheque number.

The software supports unlimited number of users in terms of Account Holders and Bank Accounts. In other words the software supports unlimited number of Account Holders and for each you can have as many Bank Accounts. However, the software is to be installed on a single system and its accessibility is limited to that system only.

At the time of installation, the software, by default, does not have password protection. You can set up the password (through Utilities – Preferences) and subsequently, whenever the software is loaded, it will prompt and ask for the password before allowing any operation. You are at liberty to remove this password protection anytime.

By default, the system has been setup such that you may enter the amount only once in the grid at the time of preparing the cheques. In case you would like to enter the amount twice as a security measure, go to Utilities – Preferences and select ‘Yes’ against ‘Enter Amount Twice’ and save the change. Now, each time you are preparing cheques, the amount has to be keyed in twice and only if both of these match, it will be treated as valid.

ChequeMan has the feature of recording manually issued cheques. This can be done through Cheques – Manual Cheques. The interface is like a usual grid without the printing option. It is a healthy practice to record of all manually issued cheques in the software.

Cheque leaves are to be placed in the printer sideways (i.e. height will be placed and the printer will pull the width). Depending on the printer, you will have to check whether it is to be placed with the printed side on top or back and accordingly use it. Further, it is to be ensured, that the cheque is placed with the support on both its sides. You will have to slide the support(s), so that the cheque leaves have proper supported passage while entering the printer.

The font, font size & font style can be changed as per your liking. Go to Utilities – Preferences and select the desired Font, Size & Style and save the change. For subsequent cheques, this change will be effected.

You can start by entering the cheque book with only the left over cheque leaves. Alternatively, if you wish to keep the data of the whole cheque book, you may do so by entering all previously issued cheques as ‘Manual Cheques’.

On the cheque printing interface, there is a button wherein you can preview the cheques before printing. If a scanned image was mapped with the design, then the preview will also show the cheque image along with the printed content. You will get a decent idea of the placement of printed items on the cheque and in case of a major shift, you can take corrective steps by going back to the Cheque Design Template for editing the design. You can preview all cheques in the grid one by one using the control buttons on the viewing module.

ChequeMan has the facility to print incomplete cheques. As per the system, an incomplete cheque is one that has either one or two of the information data – Date, Payee & Amount. Through the ‘Incomplete Cheques’ module (to be activated through Utilities – Preferences – Advanced Options), you can print cheques without the Amount. However, if Amount is zero in that case, it is mandatory to provide the NOT OVER Amount that would be printed on the cheque. It is important to make sure that the ‘Not Over’ printing component is activated for the relevant Cheque Design and is properly placed.

ChequeMan has the facility to print incomplete cheques. As per the system, an incomplete cheque is one that has either one or two of the information data – Date, Payee & Amount. Through the ‘Incomplete Cheques’ module (to be activated through Utilities – Preferences – Advanced Options), you can print cheques with the name of Payee or without the date.

ChequeMan has a comprehensive section for printing different type of reports. Some of these include – Cheque Issue Registers, Cheque Book Reports, Listing Reports, Query Reports, etc. These reports can be accessed from the Reports section.

ChequeMan prints cheques on the standard cheque leaves that are provided by the banks on bound cheque books. No special stationary is required.

It is very much possible that the web library may not have the format you are looking at. Under the circumstances, you need to design the cheque yourself using the Cheque Design Termplate. After scanning the cheque image you need to import the image on to the template. Thereafter, just drag and drop the printing components on the image. In the absence of the image, the placement of these printing components is by measuring the distance from the top and left of the cheque edge.

Alternatively, you may email us the cheque image at info@pdsinfotech.com and we shall design the cheque format and upload it into the web library with a new design code which you may pull into your software.

Currently, ChequeMan does not have any provision to print date in the boxes. However, the date can be printed through the software just above or below these boxes. It is perfect cheque and the bankers have no problems.

First of all ensure that the same design template has been used. Even then if the placement is distorted, try and compare the cheque leaves from the two cheque books and you will notice that even though the format is identical, there is a slight shift which could be owing to the final trimming of the cheque book before delivery. Make the minor adjustments and save it as a new design and attach this with the new cheque book. This would solve the problem.

Yes, the software supports unlimited Bank Accounts for each Account Holder.

Once you prepare a cheque that is A/c Payee, striking out the word ‘Bearer’ is just ornamental and has no significance. It was a practice followed long back to strike out ‘Bearer’ even on A/c Payee cheques as an additional precaution, which is irrelevant in today’s context.

Typically most A4 size Laser & Inkjet printers can be used for printing cheques using ChequeMan. You may also use Dot Matrix Printers, but comparatively it is less recommended primarily owing to its method of feeding cut sheets.

There is no need to create Payee names in advance. As you keep on preparing cheques, the Payee list is automatically created. Each time you start typing a Payee Name, a list appears matching the keys already entered and if the name was entered earlier, you simply need to select. As such there is neither any need to type the payee name each time nor you need to create payee names in advance.

ChequeMan provides for test printing at multiple places within the software. At the cheque format design stage, there is an option for test print. Test it out thoroughly before saving the format. It is highly recommended that even the format downloaded from the web library should also be tested and subsequently fine-tuned before saving. For test, use cheque-sized paper having some level of transparency for viewing through on the actual cheque leaf.

In the software, first you are assigning the details against a cheque no. before it is printed. There is always a possibility that it may get damaged at the time of printing for various reasons. After the print command is given, the next interface screen asks for a reconfirmation against each cheque on the grid whether it was Printed or Damaged or Not Printed. If the cheque has been damaged, select ‘Damaged’ against it – which would imply that the cheque leaf has been damaged. You may now proceed to make a new cheque for the one that got damaged while printing.

The amount has to be provided only in numeric. The conversion to words is done automatically by the software.

DOWNLOAD FREE TRIAL
         
refresh
 
View Presentation
for error free Cheque Printing
View Presentation for error free Cheque Printing

Clients Speak